Privacy
HCA Consulting Group Pty Ltd maintains a policy of strict confidence concerning your personal information. Our privacy policy has been developed in accordance with the Commonwealth Privacy Act 1988 (Privacy Act) and the Privacy Guidelines of the Australian Psychological Society. The policy applies to HCA Consulting Group Pty Ltd and its related entities.
Collecting Personal Information During Psychological & Consulting Services
This document describes the policy of HCA Consulting Group for the management of clients’ information. The psychological service provided is bound by the legal requirements of the National Privacy Principles from the Privacy Amendment (Private Sector) Act 2000 and the ethical guidelines provided by the Australian Psychological Society.
Client Information
Client files and data are held in a secure location, which is accessible only to authorised employees. The information on each file may include personal information such as name, address, contact phone numbers, and other information which is relevant to the psychological or consulting service being provided.
Purpose of holding information
The information is gathered as part of the assessment, survey, or other psychological or consulting service being conducted and is seen only by the psychologist or consultant responsible for the service and necessary support staff. The information is retained in order to document what happens during provision of psychological and consulting services, and enables the psychologist or consultant to conduct a relevant and informed service.
Requests for access to client information
At any stage clients may request to see the information about them kept on file. The psychologist or consultant may discuss the contents with them and/ or give them a copy. Please contact us with requests for access to information and we will respond to your enquiry promptly.
Queries
If you have a query about the management of your personal information, please contact us. Upon request you can obtain a copy of the National Privacy Principles, which describe your rights and how your information should be handled. Ultimately, if you wish to lodge a formal complaint about the use of, or access to, your personal information, you may do so with the Office of the Federal Privacy Commissioner on 1300 363 992, or GPO Box 5218, Sydney, NSW 1042.
Collecting Personal Information On This Website
All information collected about you as you use this website is for the purpose of providing marketing and information about our services to you or your organisation. Usually, we will obtain personal information directly from you. This may include contact details and may include sensitive information such as professional or trade associations and health information. If we somehow obtain information about you without your knowledge and the law requires your express consent to obtain it, then you will be contacted by us. We may also collect information from you if you subscribe to any of our regular mail-outs, seminars or client functions.
Web-site and Cookies
When visiting our website our webserver may obtain information from your personal computer that provides your internet address, your domain name (if applicable), the previous site you have visited and when you visited the website.
When you visit the site our server attaches a 'cookie' to your computer's memory. This is done to help us store information on how visitors to our web-site use it and the pages that may be of most interest. However, this information is not linked to any information you may provide and cannot be used to identify you.
Use and Disclosure of Information
The personal information we obtain helps us provide an efficient and targeted marketing function. It also helps in raising your awareness of our activities, services, and ind